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INSTINCT SRE // PRICING

Transparent Pricing. Fixed Scope. No Surprises.

Every engagement has defined deliverables, a clear timeline, and a fixed price. No hourly billing. No retainers. No scope creep.

Pricing tiers

Most Popular4–6 weeks

SRE Foundation Sprint

$15K – $25K

Senior reliability engineering applied to your production environment. We audit, design, and build — then hand everything over.

  • Reliability audit and gap analysis
  • SLO / SLI design and implementation
  • Alerting tuning (50–70% noise reduction target)
  • Automation pilots for top 3 toil items
  • Runbook generation for key operational processes
  • Post-incident review framework
  • 30 days post-delivery support
Schedule Discovery Call →
Flagship8–12 weeks

AI Team + SRE

$40K – $80K

Everything in the Foundation Sprint, plus a custom Legion agent team deployed into your Azure tenant — built to your stack, trained on your runbooks, running autonomously after we’re done.

  • Everything in SRE Foundation Sprint
  • Custom Legion deployment (Primus, Doctor, Monitor, Scribe)
  • Agents trained on your repositories and runbooks
  • Voice integration via Ultra Instinct Terminal
  • Cross-model QA gate (Rubber Duck pattern) configured
  • Nightly self-improvement loops enabled
  • Full ITIL & CMDB service management layer
  • Azure-native — deployed inside your tenant, data never leaves
Schedule Discovery Call →
Enterprise3–12 months

Enterprise Custom

Custom scope

Multi-month embedded engagements, channel partner co-deliveries, and complex multi-environment Legion deployments. Scoped to your organization’s specific requirements.

  • Everything in AI Team + SRE
  • Multi-environment Legion deployments
  • Azure MSP channel partner co-delivery
  • Full ITIL v4 service management implementation
  • CMDB design, deployment, and automated reconciliation
  • Custom agent development beyond the four defaults
  • Dedicated engagement lead for the duration
Talk to Leo →

Compare Tiers

Everything, side by side.

Self-qualify before the call. Every feature, every tier — no footnotes.

FeatureMost PopularSRE Foundation$15K – $25KFlagshipAI Team + SRE$40K – $80KEnterpriseEnterprise CustomCustom scope
Duration8 weeksOngoingCustom
Legion AI Agent Team✓ (4 agents)✓ Custom
Human SRE Coverage
Deploys in your Azure tenant
Incident Response SLOBest effort15-min responseCustom SLA
Runbook automation
CMDB + ITIL integration
Ultra Instinct Terminal (UIT)
Nightly self-improvement
Architecture review
Slack + approval gates
Dedicated Primus agent
Custom agent development
White-glove onboarding

Scroll to compare →

  • Fixed scope on every engagement
  • Client owns all deliverables
  • No retainers. No lock-in.
  • 30 days post-delivery support included

Always Included

Every engagement. No exceptions.

Senior SRE engineering throughout (no junior pass-through)

Full IaC — every resource versioned and auditable

Living runbooks that stay current after delivery

Client owns all repos, agents, and documentation

30 days post-delivery support

Discovery call with no commitment required

FAQ

Common questions

Do you offer hourly billing?
No. Every engagement has a fixed scope and fixed price. We believe hourly billing creates the wrong incentives — it rewards taking longer, not delivering better. Fixed scope aligns us completely with your outcome.
What does “client owns everything” mean in practice?
At handoff, you receive full ownership of all repositories, Terraform modules, agent code, runbooks, and documentation. Nothing is locked in our systems. If you never work with us again, everything continues to run.
Is Legion deployed in my environment or yours?
Yours. Legion runs inside your Azure tenant. Your logs, metrics, and infrastructure data never leave your environment. This is a deliberate architecture choice — stronger compliance posture than any SOC2 certification.
What if the scope changes mid-engagement?
Scope changes are handled through a formal change order with a defined impact on timeline and cost. Nothing changes without your explicit sign-off. Most scope questions are resolved during the Discovery Call before the SOW is signed.
Do I need to be Azure-hosted to work with Instinct SRE?
For the AI Team + SRE tier, yes — Legion is Azure-native. The SRE Foundation Sprint is cloud-agnostic. If you’re on AWS or GCP and interested in the AI tier, book a Discovery Call and we’ll discuss a migration path.

Get Started

Not sure which tier is right?

Book a 30-minute Discovery Call. We’ll review your stack and recommend the engagement scope that delivers the highest ROI — no commitment required.