Transparent Pricing. Fixed Scope. No Surprises.
Every engagement has defined deliverables, a clear timeline, and a fixed price. No hourly billing. No retainers. No scope creep.
Pricing tiers
SRE Foundation Sprint
Senior reliability engineering applied to your production environment. We audit, design, and build — then hand everything over.
- Reliability audit and gap analysis
- SLO / SLI design and implementation
- Alerting tuning (50–70% noise reduction target)
- Automation pilots for top 3 toil items
- Runbook generation for key operational processes
- Post-incident review framework
- 30 days post-delivery support
AI Team + SRE
Everything in the Foundation Sprint, plus a custom Legion agent team deployed into your Azure tenant — built to your stack, trained on your runbooks, running autonomously after we’re done.
- Everything in SRE Foundation Sprint
- Custom Legion deployment (Primus, Doctor, Monitor, Scribe)
- Agents trained on your repositories and runbooks
- Voice integration via Ultra Instinct Terminal
- Cross-model QA gate (Rubber Duck pattern) configured
- Nightly self-improvement loops enabled
- Full ITIL & CMDB service management layer
- Azure-native — deployed inside your tenant, data never leaves
Enterprise Custom
Multi-month embedded engagements, channel partner co-deliveries, and complex multi-environment Legion deployments. Scoped to your organization’s specific requirements.
- Everything in AI Team + SRE
- Multi-environment Legion deployments
- Azure MSP channel partner co-delivery
- Full ITIL v4 service management implementation
- CMDB design, deployment, and automated reconciliation
- Custom agent development beyond the four defaults
- Dedicated engagement lead for the duration
Compare Tiers
Everything, side by side.
Self-qualify before the call. Every feature, every tier — no footnotes.
| Feature | Most PopularSRE Foundation$15K – $25K | FlagshipAI Team + SRE$40K – $80K | EnterpriseEnterprise CustomCustom scope |
|---|---|---|---|
| Duration | 8 weeks | Ongoing | Custom |
| Legion AI Agent Team | ✗ | ✓ (4 agents) | ✓ Custom |
| Human SRE Coverage | ✗ | ✓ | ✓ |
| Deploys in your Azure tenant | ✓ | ✓ | ✓ |
| Incident Response SLO | Best effort | 15-min response | Custom SLA |
| Runbook automation | ✗ | ✓ | ✓ |
| CMDB + ITIL integration | ✗ | ✓ | ✓ |
| Ultra Instinct Terminal (UIT) | ✗ | ✓ | ✓ |
| Nightly self-improvement | ✗ | ✓ | ✓ |
| Architecture review | ✓ | ✓ | ✓ |
| Slack + approval gates | ✗ | ✓ | ✓ |
| Dedicated Primus agent | ✗ | ✓ | ✓ |
| Custom agent development | ✗ | ✗ | ✓ |
| White-glove onboarding | ✗ | ✗ | ✓ |
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- Fixed scope on every engagement
- Client owns all deliverables
- No retainers. No lock-in.
- 30 days post-delivery support included
Always Included
Every engagement. No exceptions.
Senior SRE engineering throughout (no junior pass-through)
Full IaC — every resource versioned and auditable
Living runbooks that stay current after delivery
Client owns all repos, agents, and documentation
30 days post-delivery support
Discovery call with no commitment required
FAQ
Common questions
Do you offer hourly billing?
What does “client owns everything” mean in practice?
Is Legion deployed in my environment or yours?
What if the scope changes mid-engagement?
Do I need to be Azure-hosted to work with Instinct SRE?
Get Started
Not sure which tier is right?
Book a 30-minute Discovery Call. We’ll review your stack and recommend the engagement scope that delivers the highest ROI — no commitment required.